Use cases / 🤝 Customers & sales
Reply to every review
Your agent drafts warm thank-yous for good reviews and calm, professional replies to bad ones.
How your agent does it
- Reads new reviews
- Drafts a personal reply to each
- Handles complaints calmly
- Shows themes across reviews
Example prompt
Draft replies to these five Google reviews. Keep the 2-star one calm and offer to talk offline.
Good to know
- Difficulty: easy
- Typical benefit: 1 hour a week
- Works best on: ChatGPT, Claude, Gemini
- Agent job: Review Responder, with Diplomat
More in Customers & sales
Answer enquiries after hours
Your agent answers common questions on your website or WhatsApp at any hour and takes a proper message for you.
Follow up every leadYour agent tracks enquiries and drafts the follow-up at the right time, so no lead goes cold.
Turn a site visit into a proposalGive your agent rough notes and photos; get a clear proposal with good, better and best options.
Handle an angry customerYour agent drafts a calm first reply, asks the right questions and suggests fair ways to put it right.