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Use cases / 🤝 Customers & sales

Handle an angry customer

Your agent drafts a calm first reply, asks the right questions and suggests fair ways to put it right.

How your agent does it

  1. Reads the complaint
  2. Drafts a sincere acknowledgement
  3. Lists facts to check
  4. Suggests three fair fixes for you to choose

Example prompt

This customer is furious about a late delivery. Draft a calm reply and suggest three fair ways to resolve it.

Good to know

  • Difficulty: easy
  • Works best on: ChatGPT, Claude, Gemini
  • Agent job: Complaints Handler, with Diplomat

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