Use cases / 🤝 Customers & sales
Answer enquiries after hours
Your agent answers common questions on your website or WhatsApp at any hour and takes a proper message for you.
How your agent does it
- Learns your services, hours and FAQs
- Answers questions it's sure about
- Takes name, number and what they need
- Sends you a tidy summary
Example prompt
Here are our services, prices and opening hours. Answer customer questions and take a message for anything else.
Good to know
- Difficulty: advanced (needs an always-on agent such as OpenClaw, Hermes or Grok Bot)
- Typical benefit: Never miss a lead
- Works best on: OpenClaw, Hermes, Grok Bot
- Agent job: Receptionist, with Gentle
More in Customers & sales
Reply to every review
Your agent drafts warm thank-yous for good reviews and calm, professional replies to bad ones.
Follow up every leadYour agent tracks enquiries and drafts the follow-up at the right time, so no lead goes cold.
Turn a site visit into a proposalGive your agent rough notes and photos; get a clear proposal with good, better and best options.
Handle an angry customerYour agent drafts a calm first reply, asks the right questions and suggests fair ways to put it right.