Refunds
- Unused downloads: if you change your mind within 14 days of buying, you can get a full refund for downloads you haven't used.
- A kit that doesn't work as described: tell us within 30 days and we'll fix it, refund the download, or both.
To ask for a refund, email support@kitmyagent.com or contact Paddle at paddle.net. Paddle pays refunds to your original payment method, usually within 5–10 working days, and the refunded downloads are removed from your account.
The full policy is on the Refunds page.